Troubleshooting and Support

Diagnose common problems, preserve your work, and prepare useful support diagnostics.

Preserve a complete Project and verify the restored records.

Diagnose installation, License, import, runtime, and Evaluation failures.

Export bounded, redacted diagnostics for Knotest support.

Start with the durable state shown by Knotest. Do not edit Project owners, Claims, or Evidence to make an error disappear.

Status and Decisions

Interpret Knotest state words according to what they measure.

Back Up and Restore a Project

Preserve a complete Project and check its records after copying or restoring it.