Account and access
Understand organizations, capabilities, and computer limits.
Signing in proves your identity. Your selected organization’s Knotest plan determines available capabilities, its computer limit, and its end date. Project membership controls access to a Team host’s records separately.
Resolve an access blocker
Knotest shows the reason when the organization has no usable plan. Members can use Ask for access; administrators can Request a plan or manage the organization. Switch organization lets you choose another available context.
If Computer limit reached appears, inspect the used/allowed count. Administrators can manage computers; members can view their administrators. Removing a computer stops renewal, while its reservation remains until the existing authorization expires.
Understand temporary offline access
The installation retains signed access until its recorded expiry. Online renewal can extend that deadline; a network failure preserves the existing signed deadline. Use the displayed status to determine current access.
Resume work after access changes
Use Refresh to update access status and return to the retained review step. The work still needs its existing review and execution action.
Use Switch account to change identity. A pending browser sign-in offers Copy sign-in link or Cancel if you need to finish elsewhere.